Returns & Exchanges
U.S. Polo Assn. stands by the quality of our authentic apparel and offers a 30-day return window for items in their original, unworn condition with tags attached. Please note that certain clearance items and intimate apparel are considered final sale and cannot be returned.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all authentic U.S. Polo Assn. hangtags and labels are securely attached.
Print and Attach Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing